Healthcare Continuity of Operations and Disaster Recovery Planning

In healthcare, every second counts—and interruptions can put patient safety, operations, and compliance at risk. Business Continuity planning ensures that hospitals, clinics, and care facilities can continue delivering essential services during disruptions such as power outages, cyberattacks, natural disasters, or pandemics. By safeguarding systems, resources, and staff, organizations strengthen their ability to respond, recover, and maintain the highest standard of care, no matter the challenge.

​Whether you need a full continuity program or targeted consulting, our experts tailor services to your organization’s needs. Our solutions meet regulatory requirements, align with industry best practices, and support resilience —protecting patients, staff, visitors, and your reputation.

Business Continuity and Organizational Resilience Planning and Consultation Services:

Business Continuity Program Development

  • Program Management and Governance
  • Risk Assessment
  • Business Impact Analysis
  • Business Continuity Strategies
  • Incident Preparedness and Response
  • Plan Development and Implementation
  • Awareness and Training Programs
  • Business Continuity Plan Exercise/Test, Assessment and Maintenance
  • Crisis Communications
  • Coordination with External Agencies and Resources

Crisis Management

  • Playbook and Checklist Development
  • C-Suite Training
  • Crisis Communications
  • Incident Management Training

Cyber Resilience Programs

  • Maturity Model Assessments
  • Third-Party and Beyond Risk Management Programs
  • Cyber Incident Management Planning and Support
  • Cyber Insurance Support

Organizational Resilience

  • Strike and Labor Action Planning
  • Incident Support Teams

Organizational Resilience Program Management

  • Subject Matter Expert program management of resilience, security, safety and emergency management programs, including:
    • Program Strategic Plan
    • Annual Goals and Objectives
    • Dashboards
    • Communications
    • Coordination
    • Annual Evaluation and Report
    • Regulatory compliance data aggregation
    • Monthly or quarterly four box management reports

Post-Incident Analysis

  • Exercise After Action Review and Improvement Planning
  • Incident After Action Review and Improvement Planning
  • After Action Conference Coordination and Facilitation 

Regulatory Support

  • Plan, Policy, and Procedure Review and Development
  • Corrective Action Plan Review and Development
  • Mock Surveys

Third-Party Risk Assessment

  • Program Development and Governance
  • Risk Assessment and Mitigation
  • Vendor Due Diligence and Selection
  • Contract Management and Compliance
  • Ongoing Monitoring and Assurance
  • Incident Response and Remediation
  • Stakeholder Engagement and Communication

Training and Exercises

  • Basic Business Continuity for Healthcare Academy: This 24-hour training program is intended to provide administrators, emergency preparedness coordinators, and clinical staff who are charged with managing business continuity functions for hospitals or healthcare systems with essential information on business continuity program management. Course elements include Governance, Risk Assessment, Business Impact Analysis, Plan Development and Maintenance, Strategies, Incident Management, Training and Exercises, Crisis Communications, and stakeholder engagement.  Participants will receive instruction on industry’s best practices and regulations.
  • Training and Exercise Planning Workshops
  • Multi-Year Training and Exercise Plan

Partnerships

In collaboration with our partner CorePlus, we can support your cyber security needs through use of a Managed Security Service Provider.

How can we help meet your needs? Contact us to learn more!

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